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Kristy Mayer-Mejia of Kraken explains why successful AI strategies require business context, data-literate cultures, and platforms like Databricks to transform siloed information into real-time business assets.
Kraken, the AI-powered operating system behind some of the world's largest utilities, manages over 90 million customer accounts across 27 countries for clients including EDF, E.ON, National Grid, and Tokyo Gas. Kraken uses Databricks as its internal data platform and partners with Databricks to help clients maximize the value of the data they receive via secure, scalable data distribution.