Respect workplace policies and OpenAI policies. If you’re using ChatGPT at work, your company’s rules come first, so check organizational AI policies before using ChatGPT for work. You can also review OpenAI’s Usage Policies⁠ for additional guidance on responsible use.

Keep a human in the loop for important work. ChatGPT can be inaccurate⁠(opens in a new window) or out of date because it generates responses based on patterns in data it was trained on, which may not reflect the most current information or may contain inaccuracies. Always double-check critical facts with trusted sources, and feel free to mark errors with the thumbs-down button.

Watch for bias and perspective. Models may not be free from bias⁠(opens in a new window), so you should always review outputs carefully and assess conclusions critically when needed. Bias mitigation is an ongoing area of research for us, and we welcome feedback on how to improve.

Seek expert review for legal, medical, or financial advice. ChatGPT is not a licensed professional—it’s a conversational AI that provides responses based on patterns in data, and is not a replacement for guidance from qualified professionals. This means that advice from ChatGPT might not always be right for your situation. For important decisions, such as in health, legal, or financial matters, always check with a qualified expert or defer to your organization's policies before acting.