Telecommunications operators are facing a structural shift. You can see it on the balance sheets, in the network logs, and on the customer service floor. They’re operating in an increasingly complex landscape, caught between managing exponential surges in network traffic, intensifying regulatory pressures, and escalating cybersecurity threats, all while fighting fierce market competition and trying to stem customer churn.

To thrive, telcos must move beyond the AI hype cycle. The organizations winning the race are shifting from isolated experimentation to fully operationalized, AI-native operating models. And the answer lies in unifying data and AI on a single platform; when your organization can capture data across disparate network and billing silos, apply predictive intelligence directly to workflows, and do it safely within a governed framework, real transformation happens.

This year’s Data + AI Summit (June 15–18 in San Francisco) will serve as the blueprint for this transformation.

At Databricks, the possibilities of AI and agents built on enterprise data aren't theory, but case studies - and Data and AI Summit is where those case studies come to life. The Telecommunications Industry Experience will showcase operators around the globe who are putting these capabilities into production, with exciting use cases like:

Whether you're a CTO mapping your platform strategy, a data leader scaling AI across your organization, or a practitioner solving for network reliability or fraud in real time, Summit is where the telecom AI conversation gets concrete.