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A new survey finds most government leaders believe that by 2030, the public sector will consist of humans and AI agents working together.
According to IDC research focused on public-sector readiness, agentic AI is no longer in the experimental phase for government; it is a leadership mandate.
IDC finds that while many government agencies are implementing agent-driven workflows, few have moved beyond pilots. The rate of agentic AI adoption in government is due to several factors: