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According to CEO Helen Gu, the biggest problem facing the industry today is not just monitoring and diagnosing where AI models go wrong — it's also diagnosing how the entire tech stack operates now that AI is part of it.
The role of observability tools has evolved once again. While the market for solutions to ensure tech systems’ reliability has grown over the years, the center of gravity has steadily shifted from “track everything” to “control complexity and costs.” Meanwhile, the rapid influx and adoption of AI agents within enterprises have only added a brand-new category of workload that needs to be observed.