Recognizing the need to boost productivity amid labor shortages and rising costs, and to use AI securely and accurately with proprietary information, ENEOS Materials was among the first companies in Japan to adopt ChatGPT Enterprise and has since expanded its use to all employees.

A cross-functional team partnered with OpenAI to implement ChatGPT Enterprise, leading to impactful use cases across multiple departments.

In Japan, the manufacturing industry faces challenges such as labor shortages due to the declining birthrate and aging population, as well as rising raw material and energy costs. ENEOS Materials is no exception. Yoshirou Sakura, Manager at the Production Technology Department, notes, "Using digital tools to boost productivity is essential as our workforce shrinks. Improving efficiency and broadening what employees can handle is key to staying competitive."