Amazon Nova Act is available as an AWS service to build and manage fleets of reliable AI agents for automating production UI workflows at scale. Nova Act completes repetitive UI workflows in the browser and escalates to a human supervisor when appropriate. Nova Act also integrates with external tools through API calls, remote Model Control Protocol (MCP), or agentic frameworks, such as Strand Agents. You can define workflows by combining the flexibility of natural language with Python code.

Amazon Nova Act helps you automate real-world browser tasks that previously required manual effort. The model can navigate websites, fill out forms, extract information, and complete multi-step workflows on your behalf. For HCLS organizations, this translates to reduced administrative burden, faster claims turnaround, and more consistent execution of routine processes.

Unlike models that only generate text, agentic AI systems interact with live systems, access data, and execute workflows that might involve Protected Health Information (PHI). Under the AWS Shared Responsibility Model, we manage the security of the underlying infrastructure, and you remain responsible for configuring controls to achieve HIPAA compliance within your deployments.

With HIPAA eligibility, you can now automate appointment scheduling, insurance verification, and prior authorization across provider and payer portals. You can check claim status, submit appeals, and track reimbursements on payer websites without manual intervention. You can also send and track referrals between providers and gather data from multiple systems for compliance reporting.