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Sciene shows how Quartile scaled Customer Success department on Databricks, giving readers a clear case study in faster preparation, smarter diagnosis, and better service for their customers.
Sciene develops AI products that standardize and scale high-volume, relationship-centered enterprise workflows. When Quartile, the world’s largest retail media optimization platform, managing performance marketing for over 1,000 brands, started using Sciene's platform to scale their Customer Success operation, it transformed the way they work across geographies and time zones.