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NEA’s Tiffany Luck says enterprises are still figuring out their AI ROI | AI BriefWire

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NEA’s Tiffany Luck says enterprises are still figuring out their AI ROI

Enterprises are still determining the return on investment (ROI) from AI technologies. Early enthusiasm led to high AI usage and spending, but some companies are now scaling back due to cost concerns. This highlights the challenge of balancing AI adoption with financial sustainability.

NEA’s Tiffany Luck says enterprises are still figuring out their AI ROI

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What will it take for personal AI agents to finally click? NEA partner Tiffany Luck joins Equity to discuss that, this year's AI IPOs, and the startups helping enterprises track their AI spend.

Tokenmaxxing was the hottest trend in Silicon Valley earlier this year, with CEOs encouraging employees to push AI usage as far as it would go. Then the bill came due. Uber reportedly blew through its annual AI budget in a few months, some companies cut Claude licenses for parts of their org, and Meta killed its internal leaderboard.

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PublishedWednesday, June 17, 2026 at 10:17 PMJun 17, 10:17 PM

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This tension between hype and ROI is exactly where NEA partner Tiffany Luck lives these days. She got her start convincing companies that e-commerce was the future, and now she’s all in on AI, especially when it comes to the possibilities for “magic moments” in the consumer business.

On this episode of TechCrunch’s Equity podcast, Luck joins Rebecca Bellan to talk about the future of personal agents, her thoughts on this year’s AI IPOs, and how startups are stepping in to help enterprises track return on AI spend.

Subscribe to Equity on YouTube, Apple Podcasts, Overcast, Spotify and all the casts. You also can follow Equity on X and Threads, at @EquityPod.

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