We have safeguards in place to help people, especially teens, when conversations turn sensitive. We continue improving ChatGPT’s training to recognize and respond to signs of mental or emotional distress, de-escalate conversations, and guide people toward real-world support. This work is deeply important and ongoing as we engage mental health experts, clinicians and advocacy groups to help guide our continued improvements in these areas.

Because we are a defendant in this case, we are required to respond to the specific and serious allegations in the lawsuit. Our intention is to do so in keeping with the above principles.

We think it’s important the court has the full picture so it can fully assess the claims that have been made. Our response to these allegations includes difficult facts about Adam’s mental health and life circumstances. The original complaint included selective portions of his chats that require more context, which we have provided in our response. We have limited the amount of sensitive evidence that we've publicly cited in this filing, and submitted the chat transcripts themselves to the court under seal.

Note: There are also new legal filings and we're reviewing them to carefully understand the details.