As part of this commitment, DNP has long embraced emerging technologies. In April 2023, the company made a strategic decision to adopt AI across the organization. By May, DNP had built a secure environment for enterprise-wide use. In February 2025, the company launched ChatGPT Enterprise across ten core departments. Within three months, results included:

To fully realize the benefits of generative AI, DNP targeted ten departments with the highest potential impact. The company established clear benchmarks: each employee should use ChatGPT at least 100 times per week, and over 50% automation rate for task time reduction.

As a result, individual improvements spread across teams through custom GPTs and shared use cases, forming core patterns now driving business transformation.

In the departments where ChatGPT Enterprise was introduced, the greatest impact was seen in the ICT research and development division. Yohei Ishida, General Manager of P&I Innovation Research and Development Unit, Advanced Business Center, led his team to automate and improve patent research and filing strategies, replacing manual tasks.