Our mission is for artificial intelligence to benefit everyone and this effort helps put transformative tools into the hands of as many people as possible. That mission is especially urgent for communities that have often been left behind in prior technological revolutions, including older Americans. According to an AARP survey⁠(opens in a new window), AI use among older adults has doubled and another 30 percent are excited about its potential.

The next phase of our work with OATS introduces new nationwide training and community-driven safety programs such as:

As part of these new efforts, OpenAI and OATS collaborated on educational content designed to help older adults spot scams and use ChatGPT as a “second pair of eyes.” Available on the OpenAI Academy⁠(opens in a new window), the video⁠(opens in a new window) walks viewers through common warning signs—such as urgent language, secrecy, or suspicious links—and shows how to get quick feedback on whether something might be fraudulent. The message is simple: pause, think, and ask. ChatGPT can help flag suspicious messages, but it should be combined with and does not replace personal judgment and basic safety steps like avoiding links or sharing personal information.

The expanded partnership comes as we mark the first anniversary of the OpenAI Academy— a free online resource to support AI literacy and help people from all backgrounds access tools, best practices and peer insights to use AI more effectively and responsibly. The OpenAI Academy has already helped more than 2 million people— including workers, small businesses, nonprofit leaders, students and others.