The event underscored a pivotal message: Artificial Intelligence holds substantial value for a myriad of businesses, and many of Carlyle’s investments reported already capitalizing on this cutting-edge technology. From enhancing customer interactions to streamlining operational efficiencies, the practical applications of AI discussed during the event illustrated its capability to drive significant economic benefits today.

The event featured a series of enlightening talks including remarks by OpenAI’s CEO, Sam Altman, who touched on the future evolution of AI technologies and how companies and their leaders can lay the groundwork for the next iteration of GenAI.

Another highlight of the event was the fireside chat between OpenAI COO Brad Lightcap and Carlyle’s CEO, Harvey Schwartz. The wide-ranging discussion covered the importance of execution and adaptability in delivering on AI initiatives while further emphasizing that creativity is crucial and should be encouraged and supported at all layers of an organization, especially at the leadership level.

In addition to the keynotes, representatives from both OpenAI and several Carlyle portfolio companies presented case studies on how they’re using AI to create value today. OpenAI’s presentation on using ChatGPT for customer support highlighted how businesses across virtually every industry can leverage AI to deliver operational value in at least one function.