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Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.
Klarna is using AI to revolutionize personal shopping, customer service, and employee productivity.
Klarna, the AI powered global payments network and shopping assistant, is on a mission to transform the way millions of people around the world shop and pay. When ChatGPT launched in November 2022, Klarna Co-founder and CEO Sebastian Siemiatkowski immediately saw the potential. Klarna became the first European company and the first fintech firm globally to launch a ChatGPT plugin—which was just the beginning.