At any company, a large portion of the workforce (Superhuman estimates between 30–50%, across roles like finance, sales, and support) spend their days in and out of email, struggling with overflowing inboxes. It’s all too easy for emails to be overlooked, leading to delays, or worse, mishandled—leading to errors or even reputational damage.

Superhuman got its start solving this problem with a popular product that offered an array of built-in email automations and integrated with common email services like Gmail and Outlook. Then came AI, which presented the opportunity to take the company’s vision to the next level and completely transform the email experience.

Superhuman is making rapid progress on Superhuman AI, which is powered by OpenAI’s API. They’ve already launched a large number of GPT‑driven features like:

From the start, partnering with OpenAI was a centerpiece of Superhuman’s AI roadmap, for several reasons: