Summer Health believed that generative AI could help radically improve medical visit notes for parents, all while saving time for providers. After a pediatrician writes down their observations during the visit, an LLM could summarize this text into clear, jargon-free notes that could be easily shared.

As Summer Health explored potential partners, OpenAI stood out, because its platform offered leading LLM models along with the ability to provide Business Associate Agreement (BAAs) to fulfill HIPAA compliance. GPT‑4's robust capabilities in understanding complex medical language and its adaptability to user requirements made it the ideal choice for this use case.

Summer Health quickly built and launched their new medical visit notes feature, which uses GPT‑4 to automatically generate visit notes from a doctor’s detailed written observations. Notes are then quickly reviewed by the pediatrician before being shared with parents. In collaboration with OpenAI, Summer Health rigorously fine-tuned the model, added a clinical review process to ensure accuracy and relevance in medical contexts, and continues to improve the model based on expert feedback.

Matthew Woo, co-founder and Head of Product at Summer Health, said, “We thought this was something we would get to in 5 years. Seeing that vision pulled forward has been amazing, and we’re excited to continue this journey with OpenAI.”